We start the journey of your custom order in 3 easy steps.
Book an appointment or drop us an email
Once you've schedule an appointment to visit our studio or contact us via email, your design consultant will chat with you about your preferred styles, materials and colours in order to create your perfect custom-designed piece.
Choose your design, stone and metal
We can guide you through the process of finding the right diamond or any precious stones.
We source all of our diamonds and precious stones after going over your design preferences, so prices will be largely dependent on the size and quality of the stones we’re able to source for your piece.
However, we can customise all of our designs to fit within your budget. We will provide you with different stone options to choose from based on your budget.
Review your design and quote
Once we have settled on a design and stone, we will send you a quote outlining all of the details for your confirmation.
We require a 50% deposit before we get started on your custom piece and to secure your order.
Your order will then begin production with the balance due on completion.
All our pieces are made to order (excluding sterling silver) and require 6-8 weeks production time.
As soon as we receive your order, we will then begin the process of crafting your piece.