TERMS & CONDITIONS: JEWELLERY RENTAL
Jewellery Rental Terms & Conditions
Please take a moment to review the terms below before placing your rental order with Cassandra Mamone Pty Ltd (“we”, “our”, “us”).
1. Rental Period
We offer rental durations of 4, 7, 10, or 14 days.
• Please select a start date that allows extra time before your event in case of postal delays.
• Your jewellery must be returned within 48 hours after your rental period ends.
• Late returns incur a $50 daily fee.
✧ Tip: Select a start date a few days before your event to allow for any unforeseen postal delays.
2. Delivery & Returns
All orders are shipped via Express Post and require a signature on delivery.
Use the prepaid return satchel and label provided, and ensure it’s returned in the original packaging.
Returns must be lodged with Australia Post on or before your return date.
3. Jewellery Condition & Care
Each piece is sanitised, inspected, and professionally cleaned between rentals.
While light wear is expected, please take care — significant damage may incur repair or replacement costs.
Keep the jewellery safe, clean, and protected from damage.
• Avoid contact with water, lotions, sprays, or chemicals.
• Never loan it to a third party or leave it unattended in public.
4. Security Deposit
A refundable $150 deposit is held for each rental.
This is refunded once the jewellery is returned in its original condition and packaging.
We’ll contact you if there are any issues upon return.
5. Loss or Theft
If the jewellery is lost, stolen, or returned damaged beyond repair, the full retail value will be charged. Minor wear is expected and covered. In case of visible damage, repair costs will be deducted from your deposit.
6. Purchase Option
If you fall in love with the piece, let us know and contact design@cassandramamone.com
7. Cancellations & Refunds
Rental orders are final and non-refundable.
We do not offer refunds for cancellations, change of mind, or unused rental periods.
8. Image Usage
I grant permission for Cassandra Mamone to repost my content featuring the rented jewellery on social media or marketing platforms. (Credit will always be given.)
📩 Have a question?
We’re here to help at every step — reach out any time.